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TECHNO AI Terms of Service

Techno Power Bangladesh · Last Updated: October 6, 2026

1. Acceptance of Terms

By creating an account or using TECHNO AI, operated by Techno Power Bangladesh, you agree to these Terms of Service and our Privacy Policy. If you use the service on behalf of a business, you confirm you are authorized to bind that business.

2. Description of Service

TECHNO AI is an AI-powered business automation and customer communication platform providing a unified inbox, AI agents, CRM (customers, leads, orders, bookings), catalog and knowledge base, AI calls, automations, analytics and integrations.

3. Account Registration

You must provide accurate information, keep your credentials confidential, verify your email address, and are responsible for all activity under your account. Notify us promptly of any unauthorized use.

4. Workspace and Team Accounts

Each business operates in a workspace. Owners and admins control members, roles, configuration and billing. The workspace owner is responsible for the actions of invited team members.

5. Subscription Plans

Paid plans include limits and features described on the Pricing page, such as team members, AI replies, agents, campaigns and contacts. Prices and plan contents may change for new purchases; your agreed price applies to your current subscription until it is changed.

6. Free Trial

Some plans include a free trial for the period shown at signup. At the end of the trial, continued access to paid features requires an active subscription.

7. Payments and Billing

Payments are processed by third-party payment providers such as SSLCOMMERZ. Subscriptions and call credits are activated only after the payment is verified by the provider. You are responsible for applicable taxes. Call credits are consumed according to usage.

8. AI Features

AI-generated replies and calls are produced automatically and may contain errors. You are responsible for configuring agents, reviewing knowledge sources, and taking over conversations where human judgment is required.

9. Third-Party Integrations

You may connect third-party services. Your use of those services is governed by their own terms, and we are not responsible for their availability or conduct.

10. Facebook Messenger / WhatsApp / Instagram usage

When using Meta channels you must comply with Meta's Platform Terms, Messenger Platform Policy, WhatsApp Business and Commerce Policies, including messaging windows, opt-in requirements and restrictions on spam. We may disable an integration that violates these policies.

11. User Responsibilities

You must obtain all permissions and consents required to collect and process your customers' data and to message or call them, and comply with applicable laws, including privacy and consumer protection laws.

12. Prohibited Activities

  • Sending spam or unsolicited bulk messages or calls
  • Unlawful, fraudulent, deceptive or harmful content
  • Infringing intellectual property or privacy rights
  • Attempting to access other workspaces or bypass security or limits
  • Reverse engineering or disrupting the service
  • Reselling the service without permission

13. Intellectual Property

TECHNO AI, its software and branding are owned by Techno Power Bangladesh. You receive a limited, non-exclusive, non-transferable right to use the service during your subscription.

14. Customer Data

You retain ownership of the data you and your customers submit. You grant us permission to process it solely to provide the service, as described in the Privacy Policy.

15. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Maintenance, updates or events beyond our control may cause downtime.

16. Third-Party Services

The service relies on third-party infrastructure, AI, messaging and payment providers. Their outages or policy changes may affect features.

17. Suspension and Termination

We may suspend or terminate accounts that violate these Terms, fail to pay, or create security or legal risk. You may stop using the service at any time and request data deletion via the Data Deletion page.

18. Refunds

Except where required by law or explicitly stated, fees and consumed credits are non-refundable. Refund requests for billing errors are reviewed case by case; approved refunds are returned through the original payment provider and the related credits or subscription are reversed.

19. Limitation of Liability

To the maximum extent permitted by law, Techno Power Bangladesh is not liable for indirect, incidental or consequential damages, lost profits or data, and our total liability is limited to the amount you paid in the three months before the claim. The service is provided "as is".

20. Changes to Terms

We may update these Terms. Continued use after the "Last Updated" date means you accept the revised Terms. Material changes will be communicated in advance where practical.

21. Contact